Infomedia Nusantara is a seasoned player in the contact center industry with over 22 years of experience. As a market leader by market share in Indonesia, Infomedia offers comprehensive contact center services and has steadily grown in tandem with the digital age. The company has strategically expanded its offerings, positioning itself as a provider of Digital Business Process Outsourcing (BPO) solutions, focusing on Customer Relationship Management and Shared Service Operations.
Infomedia's commitment to innovation and excellence has been pivotal in establishing its reputation as a trusted partner for businesses seeking reliable contact center services. By leveraging its deep industry insight and expertise, Infomedia continually adapts to the evolving technological landscape to deliver superior service quality and client satisfaction.
Clients of Infomedia Nusantara can significantly benefit from integrating AI outbound calling into their operations. Utilizing AI-driven solutions for outbound calls can enhance efficiency, reduce operational costs, and streamline processes. By adopting AI technologies, businesses can scale their outreach efforts quickly and achieve consistent, high-quality interactions with potential customers. AI outbound calling ensures that even as businesses grow, their customer engagement remains effective and top-tier, aligning with Infomedia's commitment to cutting-edge solutions.
OneAI is an A-Z orchestrated AI telemarketing machine - from the reps, to dialing, scheduling, optimization, and reporting.