Conversation ANalytics

Leverage customer interactions with your GPT agent to drive insights and improve business outcomes

Voice of the Customer (VoC)

Learn what your users are talking about. The VoC dashboard aggregates thousands of chats with your agent to discern user intent and extract business insights. Identify trending topics, and understand their impact on conversion and satisfaction rates. The dashboard helps you optimize your agent and content accordingly, and convert challenges into conversion opportunities.

Engagement Analysis

Discover how users engage with both your website and your GPT agent. Identify which pages spark the most interest and drive conversions, and pinpoint areas for improvement.

Leads Report

Analyze conversations with potential leads to gain deeper insights into their needs and preferences. Discover which discussion topics are most effective at generating high-quality leads, and adjust your agent's accordingly.

Agent Log

Review detailed logs of individual conversations to better understand your audience and evaluate your agent's performance.

AI Expert Onboarding Session

Start smart - schedule a free session with one of our AI experts to set up and configure your agent for success