COMDATA Group
Konecta, formerly known as COMDATA Group, is a premier global service provider specializing in customer management business process outsourcing. With a diverse team of 130,000 employees fluent in 30 languages and operating across 26 countries, Konecta offers comprehensive end-to-end customer management solutions. These services encompass acquisition, retention, customer service, technical support, and collections, all tailored to meet the specific needs of various industries.
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Headquartered in Madrid, Konecta leverages its world-class expertise in customer experience and process management, complemented by digital solutions and advanced technologies, to provide sustainable business models for its clients. With an impressive client roster including major players in telecoms, energy, banking, mobility, retail, and e-commerce, the company generates global revenues of approximately €2 billion.
Why Clients of Konecta Should Consider AI Outbound Calling
Businesses partnering with Konecta can further enhance their operations by integrating AI outbound calling solutions. These AI-driven services can scale outreach efforts efficiently, streamline workflows, and optimize scheduling, all while providing precise reporting. By adopting AI technology, Konecta clients can achieve enhanced business results through automation and data-driven insights, paving the way for more strategic and impactful engagements.
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