AI-Assisted Emotion Recognition in Technical Support Interactions

One AI offers a powerful API to Extract Emotions from Technical Support Calls. This innovative service can analyze both text, video, and audio to accurately measure the sentiment of conversations. This can be incredibly valuable for users, providing a deeper understanding of customer needs and helping to ensure a better customer experience. Additionally, the streamlined API makes it accessible to any user, regardless of their technical knowledge.
Activate the Emotions Skill

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Extracting Emotions from Technical Support Call:
choice 'Emotions' in the Language Studio.
Add additional capabilities or Language Skills to your Pipeline if you wish to.
Run & test the output of the Language AI Pipeline using your "Technical Support Call" as an input. Test with at least 5-15 different inputs.
Visit the Documentation and/or Custom Skill page if further customization is needed.
choice the framework you need and copy the API call you generated into your project.

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