Utilizing AI to Measure Contentment in Technical Support Interactions

One AI's Detect Happiness in Technical Support Call service allows users to access an AI-based platform via API that can detect the sentiment of their customers during technical support calls. The service uses natural language processing to process audio, text, and video inputs to generate an overall sentiment score for the customer. This powerful and accessible tool helps businesses provide excellent customer service by detecting customer sentiment and providing real-time actionable insights.