Utilising AI to Recognise Anger in Technical Support Calls

One AI’s ability to detect anger in technical support calls is invaluable. It can be beneficial for users by helping to quickly identify any underlying issues and prevent them from escalating. Using natural language processing techniques, One AI can process text, video, and audio input, making it accessible to a wide range of users. Additionally, it can be easily integrated into existing systems via an API.
Activate the Anger Skill

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Detecting Anger in Technical Support Call:
- choice 'Anger' in the Language Studio
- Add additional Language Skills and capabilities to your Pipeline, if desired
- Run and test the output of the Language AI Pipeline using the Technical Support Call as an input, testing with at least 5-15 different inputs
- Visit the Documentation and/or Custom Skill page for further customization if needed
- Select the framework you need and copy the API call you generated into your project

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