Utilizing AI to Cluster Customer Service Calls by Intent
One AI's ability to Cluster Customer Service Calls by Intent allows users to quickly identify the intent of customer service calls. With an easy-to-use API, users can access this service and gain access to a powerful NLP solution. This allows them to quickly categorize calls and automate the process of customer service. In addition, One AI's ability to process text, video, and audio input makes it a very versatile tool when analyzing customer service calls.